Effective Date: May 5, 2025
1. Overview
Aus Digi Solutions ("we", "our", or "us") respects your privacy and is committed to protecting the personal information we collect. This Privacy Policy outlines how we handle your personal data when you interact with our website, services, and communications, in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). If you are located in the European Economic Area (EEA), this policy also considers GDPR requirements.
2. Information We Collect
We collect different types of information for various purposes, such as:
- Contact Information: Full name, email address, phone number, and business name.
- Service Data: Information provided when you submit a contact form, request a quote, or engage our services.
- Technical Information: IP address, browser type, pages visited, time on site, and referral URLs.
- Marketing Preferences: Preferences provided for newsletter subscriptions and communication methods.
3. How We Collect Information
We collect information through the following methods:
- When you fill out forms on our website
- When you email or call us directly
- When you engage with us on social media or sign up for updates
- Automatically through browser cookies and tracking technologies
4. Use of Personal Information
We use your personal data to:
- Provide and manage our digital marketing services
- Respond to your inquiries and requests
- Improve website performance and user experience
- Send newsletters, updates, or marketing offers (only if you have opted in)
- Comply with legal and regulatory obligations
5. Legal Basis for Processing (GDPR Consideration)
If you are in the EEA, we will process your personal data based on one or more of the following legal bases:
- Your consent
- Performance of a contract with you
- Compliance with legal obligations
- Legitimate interests in providing and improving our services
6. Disclosure of Your Information
We do not sell or rent your personal information. We may share it with:
- Trusted third-party service providers assisting us with operations (e.g., email delivery, website hosting)
- Legal or regulatory authorities, if required by law
All third parties are required to respect the confidentiality and security of your data.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements. When it is no longer needed, we securely delete or anonymize it.
8. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and collect analytics data. You can manage or disable cookies through your browser settings. For more details, see our separate Cookie Policy.
9. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, please note that no method of transmission over the internet is 100% secure.
10. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or update of inaccurate data
- Request deletion of your personal information (subject to applicable law)
- Withdraw consent at any time (for marketing or optional data collection)
To exercise any of these rights, contact us at info@ausdigisolution.com.au.
11. International Data Transfers
While our operations are primarily based in Australia, we may process or store information in other countries using secure cloud services. In such cases, we ensure appropriate safeguards are in place to protect your data.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
13. Updates to This Policy
We may revise this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We recommend you review it periodically to stay informed.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: info@ausdigisolution.com.au
- Phone: (+61) 452 121 736
- Address: No.417, Rohana Vilathgamuwa Rd, Malabe, Sri Lanka
Disclaimer: This Privacy Policy is provided for general informational purposes only and does not constitute legal advice. While we strive to ensure the accuracy of the information, Aus Digi Solutions makes no warranties or representations regarding the completeness or suitability of this content for your specific circumstances. Use of this website and reliance on the information herein is at your own risk. For legal compliance and tailored advice, please consult a qualified legal professional.
This policy was last updated on May 5, 2025. For legal compliance, consult with a qualified advisor or legal counsel regarding your specific obligations under Australian privacy law and international data regulations.
